Privacy Policy

Last updated: March 12, 2026

1. Introduction

Welcome to BookGennie ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered ebook generation platform at bookgennie.com (the "Service").

By using BookGennie, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

When you create an account or use our Service, we may collect the following personal information:

  • Full name and display name
  • Email address
  • Profile photo (if provided via OAuth)
  • Account credentials and authentication tokens
  • Billing information (processed securely through Xendit; we do not store full card details)

2.2 Usage Data

We automatically collect certain information when you use the Service, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and features used within the platform
  • Ebook topics, prompts, and generation inputs you submit
  • Time and date of your visits and interactions
  • Device information (operating system, screen resolution)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include session cookies (required for authentication), preference cookies (to remember your settings), and analytics cookies (to understand how users interact with our platform). You may disable cookies through your browser settings, though this may affect certain features of the Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the BookGennie platform
  • Process your transactions and manage your subscription
  • Generate ebooks and other AI-assisted content based on your inputs
  • Send you transactional emails (account confirmations, receipts, password resets)
  • Send you product updates and promotional communications (you may opt out at any time)
  • Analyze usage patterns to improve our Service
  • Detect and prevent fraudulent or unauthorized activity
  • Comply with legal obligations

4. How We Store and Protect Your Data

Your data is stored on secure cloud infrastructure with industry-standard encryption in transit (TLS/SSL) and at rest. We implement access controls, regular security audits, and follow security best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

We retain your personal data for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

5. Third-Party Services

We work with trusted third-party service providers to operate our platform. These include:

Xendit

Payment processing. Xendit handles all payment transactions securely. We do not store your full card details, CVV, or expiration date. Xendit's privacy policy applies to payment data. Learn more at xendit.co/privacy-policy.

AI / Language Model Providers

We use AI APIs to generate ebook content based on your inputs. Your prompts and topic inputs may be processed by these APIs. We do not share your personal account information with AI providers beyond what is necessary for content generation.

Analytics Services

We use analytics tools to understand platform usage and improve our Service. These tools may collect anonymized usage data.

Cloud Storage (Amazon S3)

Generated ebooks and uploaded files are stored securely in Amazon S3 cloud storage with access controls to protect your content.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access — Request a copy of the personal data we hold about you
  • Right to Rectification — Request correction of inaccurate or incomplete data
  • Right to Erasure — Request deletion of your personal data
  • Right to Data Portability — Request your data in a machine-readable format
  • Right to Opt-Out — Unsubscribe from marketing communications at any time

To exercise any of these rights, please visit our Data Deletion Request page or contact us at [email protected].

7. Children's Privacy

BookGennie is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

BookGennie Support

Email: [email protected]

Website: bookgennie.com